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Spanish Bilingual Healthcare Customer Service and Inbound Sales


Join us at TTEC where we welcome career changers with an aptitude for customer service or inbound sales who have a passion for helping others and giving them peace of mind. Whether it's getting answers for customers quickly, consulting on health-related products with compassion or resolving their issues with a smile, you will be the difference between their customer experience being just average or an exceptional one. We'll train you to be a subject matter expert in your field, so you can be confident in providing the highest level of service possible. And we trust you already have the necessary ingredient that can't be taught-a caring and supportive nature that will shine through as you help customers through some of the more difficult times in their lives. You'll also have a chance to make great new friends and grow your career in a high-energy, family-friendly atmosphere.
But wait...we have higher aspirations for you (and we hope you do too)! If you are ambitious and a real go-getter, take your career with us to the next level and join our Health Insurance Career Development Program to be a licensed agent. Just think-you'll be able to help customers on a deeper level and grow your career and earning potential at the same time.
In this program, you'll get:

  • To take a comprehensive course to prepare you for the state health insurance license exam

  • Time to study with some flexibility in your work schedule and additional study sessions

  • Cost of your exam fees to be fully paid

  • Cost of your yearly license renewal to be fully paid (as long as you're with TTEC, of course)


Once you pass the health insurance state exam and receive your state license, you can move up the ranks as a Licensed Healthcare Insurance Sales Agentfor one of our amazing, nationally-recognized health insurance clients. This means you'll need to make the time commitment to complete the program and be a stickler on studying, but if you're like us, you'll have the determination, dedication and can-do attitude that will propel you to succeed.
As a TTEC licensed healthcare insurance sales champion, you'll enjoy:

  • Knowledgeable, supportive and engaged leadership

  • Family-friendly environment

  • Free-spirited, theme-based employee events

  • Lots of learning and career opportunities for aspiring minds

  • Diverse, inclusive and community-minded organization

  • And yes...all the competitive pay and benefits that'd you'd expect


The basic stuff you'll need:

  • We're looking for you to come with excellent communication skills. You can adapt to new and different situations, read the behaviors of others, have difficult conversations with ease, and defuse and resolve conflict . In other words, you have the gift of gab. Empathy is the key.

  • An ability to adapt and excel in a fast-paced work environment.

  • High school diploma or equivalent

  • Handy with MS Windows and other computer applications.

  • The passion and drive to make a difference.




We are family:


Being bold, passionate and real. It's what connects us here at TTEC. Does this describe you too? If so, we hope you'll join us! Here, you'll find a place where you can be your confident, genuine self and work with a team as passionate as you are about making a positive impact. You'll connect with other friendly faces who are committed to their work, have a sense of purpose, and can handle adversity with humor and grace. We support and encourage each other to succeed and love what we do. And did we mention that we are fun, talented and witty (and modest)? We're all that too.
Sound like you? Then come connect with us! Click on the Apply Now button now. Even better, complete your application, then share this opportunity to experience the fun of working with friends (besides us, of course)!
For more information about TTEC, visit http://www.ttecjobs.com/ or search #ExperienceTTEC throughout social media to engage in the global conversation.
TTEC (formerly TeleTech) requires all employees hired in the United States to successfully pass a background check and depending on location and client program, a drug test, as a condition of employment. TTEC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information or protected veteran status.
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??nete a TTEC, donde le damos la bienvenida a personas que desean emprender un nuevo camino profesional y que posean aptitudes para la atenci??n al cliente y para atender ventas telef??nicas, as?? como pasi??n por ayudar y brindar tranquilidad a otros. Ya sea obtener con prontitud respuestas para los clientes, brindarles c??lidamente asesor??as sobre productos de salud o resolver sus problemas con una sonrisa, t?? ser??s quien haga la diferencia entre una experiencia promedio o una experiencia excepcional. Te capacitaremos para que seas un experto en la materia y puedas sentirte seguro de que brindar??s la mejor atenci??n posible. Y confiamos en que, para ello, ya cuentas con un ingrediente que nadie podr?? ense??arte: la disposici??n para brindar cuidados y apoyo a los clientes en momentos muy dif??ciles de sus vidas. Tambi??n tendr??s la oportunidad de hacer nuevos amigos y de desarrollarte profesionalmente en una atm??sfera de alta energ??a con un ambiente familiar.
Pero espera... ??tenemos grandes planes para ti (esperamos que t?? tambi??n)! Si eres ambicioso y emprendedor, lleva tu carrera a un siguiente nivel con nosotros y ??nete a nuestro Programa de desarrollo profesional en venta de seguros de gastos m??dicos para convertirte en agente certificado. Pi??nsalo: podr??s ayudar a los clientes a un nivel m??s profundo y desarrollar tu carrera y tu potencial econ??mico al mismo tiempo.
Si participas en este programa obtendr??s:

  • Un curso de preparaci??n para presentar el examen de certificaci??n estatal en venta de seguros de gastos m??dicos.

  • Tiempo para estudiar con cierta flexibilidad dentro de tu horario de trabajo y sesiones de estudio adicionales.

  • El pago ??ntegro de las cuotas del examen.

  • El pago ??ntegro de la cuota anual de renovaci??n de tu licencia (mientras est??s con TTEC, por supuesto).


Una vez que hayas aprobado el examen estatal correspondiente y recibas tu certificaci??n, podr??s convertirte en Agente de ventas de seguros de gastos m??dicos certificado de uno de nuestros incre??bles clientes, reconocidos a nivel nacional en el ramo de venta de seguros de gastos m??dicos. Esto significa que deber??s dedicar un tiempo a concluir el programa y disciplinarte para estudiar, pero si eres uno de nosotros, tendr??s la determinaci??n, dedicaci??n y actitud para alcanzar tus metas.
Como agente de ventas de seguros de gastos m??dicos certificado de TTEC, podr??s disfrutar de:

  • L??deres con experiencia y compromiso que te brindar??n apoyo.

  • Ambiente familiar.

  • Eventos tem??ticos para el personal.

  • Mucho aprendizaje y oportunidades de desarrollo profesional para mentes ambiciosas.

  • Una organizaci??n diversa, incluyente y consciente.

  • Y s??, con el salario y los beneficios competitivos que esperas.


Qu?? necesitamos de ti:

  • Que poseas excelentes habilidades de comunicaci??n. Que seas capaz de adaptarte a situaciones nuevas, de interpretar los comportamientos de otras personas, de sostener conversaciones dif??ciles con tranquilidad, y de calmar y resolver conflictos. En otras palabras, que tengas el don de la conversaci??n. La empat??a es la clave.

  • Que tengas la capacidad de adaptarte y de sobresalir en un ambiente de trabajo acelerado.

  • Escolaridad secundaria o equivalente.

  • Que domines MS Windows y otras aplicaciones.

  • La pasi??n y la determinaci??n para hacer una diferencia.


Somos familia:


La audacia, la pasi??n y la autenticidad. Es lo que nos une aqu?? en TTEC. ??Estas palabras te describen a ti tambi??n? Si es as??, ??esperamos que te unas a nuestra empresa! Aqu?? encontrar??s un lugar donde podr??s ser t?? mismo, y trabajar con un equipo que est?? tan interesado como t?? en generar un impacto positivo. Podr??s entrar en contacto con otros rostros amigables, comprometidos con su trabajo, con un sentido de prop??sito, capaces de manejar la adversidad con gracia y humor. En TTEC nos brindamos apoyo e impulso mutuo para alcanzar nuestros objetivos y sentir amor por lo que hacemos. Y...??mencionamos que, adem??s, somos divertidos, talentosos e ingeniosos (y modestos)? Tambi??n somos todo eso.
??Encajas en la descripci??n? ??Entonces ??nete a nosotros! Haz clic en el bot??n ""Apply Now"". Mejor a??n, ??llena la solicitud y despu??s comparte con otras personas la oportunidad de divertirse trabajando con amigos (adem??s de nosotros, por supuesto)!
Para obtener m??s informaci??n sobre TTEC, visita http://www.ttecjobs.com/ o busca #ExperienceTTEC en redes sociales para participar en la conversaci??n mundial.
TTEC (antes TeleTech) requiere que todo el personal contratado en Estados Unidos apruebe exitosamente una revisi??n de antecedentes y, dependiendo de la sede y del programa del cliente, un examen toxicol??gico, como requisito del empleo. TTEC es una empresa que brinda oportunidades igualitarias de empleo. Cualquier persona calificada ser?? considerada como candidata sin importar su raza, color, religi??n, sexo (incluyendo el embarazo), orientaci??n sexual, identidad de g??nero, nacionalidad, edad, discapacidad, informaci??n gen??tica protegida o condici??n de veterano.
Trabajos en Sherwood, trabajos en Arkansas, trabajos de atenci??n al cliente, carreras de atenci??n al cliente, menudeo, atenci??n al cliente, restaurante, seguros, seguros de gastos m??dicos, trabajos en cuidados de la salud, call center, CSR, Medicare, Medicaid, agente de salud, seguros de cuidados de la salud, agente certificado
Company Description:

At TTEC (formerly TeleTech), you can enjoy a fast-paced career that offers exciting professional development and career growth opportunities. Our dynamic and inclusive culture is based on a set of values that guide our relationships with clients, their customers, and each other. Founded in 1982 and with 50,000 employees operating across six continents, we use a blend of technology and humanity to help clients provide a great experience to their customers, build customer loyalty, and grow their business. Together, our two divisions (TTEC Digital and TTEC Engage) help brands make every interaction they have with a customerÔ€”whether it's face-to-face, online, over the phone, on social media, or via a mobile app-simple, personal and exceptional! Now, how cool is that? Not only will you have the chance to create amazing experiences for yourself, you'll get to help create them for others. So, jump on board, join our journey, and take your career amazing places along the way!




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